Privacy Policy
This Privacy Policy explains how Hockley International Limited collects, uses, stores and protects personal information obtained through this website, www.hockley.co.uk, and through communications with customers, suppliers and other stakeholders.
Hockley International Limited is committed to protecting your privacy and handling your personal data transparently and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Data Controller
Hockley International Limited
Hockley House
3 Longstone Road
Ashbrook Office Park
Manchester
M22 5LB
Email: mail@hockley.co.uk
For questions relating to data protection, please contact:
Peter Rosevere
Email: mail@hockley.co.uk
What Information We Collect
We may collect and process the following information:
Name
Company name
Job title
Postal address
Email address
Telephone number
Enquiry details and correspondence
Website usage information
IP address and browser information
Information provided through website forms
We only collect personal data that is necessary for legitimate business purposes.
How We Use Your Information
We may use your personal information to:
Respond to enquiries submitted through our website.
Provide quotations, products and services.
Process and manage customer and supplier relationships.
Administer and improve our website.
Send marketing communications where you have consented to receive them or where otherwise permitted by law.
Comply with legal and regulatory obligations.
Protect the security of our systems and business operations.
Lawful Basis for Processing
We process personal data under one or more of the following lawful bases:
Consent
Where you have given clear consent for us to process your data for a specific purpose, such as receiving marketing communications.
Contract
Where processing is necessary to fulfil a contract with you or to take steps before entering into a contract.
Legal Obligation
Where processing is necessary for compliance with legal or regulatory requirements.
Legitimate Interests
Where processing is necessary for our legitimate business interests and those interests are not overridden by your rights and freedoms.
Website Security
We are committed to ensuring that your information is secure.
Appropriate physical, technical and organisational measures have been implemented to safeguard personal data against unauthorised access, disclosure, alteration or destruction.
Cookies and Website Tracking
Our website uses cookies and similar technologies to improve functionality and understand how visitors use our website.
Cookies may be used to:
Ensure the website functions correctly.
Remember user preferences.
Analyse website traffic and visitor behaviour.
Improve website performance and user experience.
Where required by law, we will obtain your consent before placing non-essential cookies on your device.
You may control and delete cookies through your browser settings at any time. However, disabling certain cookies may affect website functionality.
Analytics
We may use website analytics tools to collect anonymous information regarding website usage, including pages visited, browser type, device information and general geographical location.
This information is used solely to improve the performance and effectiveness of our website and does not normally identify individual users.
Marketing Communications
If you have consented to receive marketing communications, we may send you information about our products, services, promotions and industry developments.
You may withdraw your consent or unsubscribe at any time by:
Clicking the unsubscribe link in marketing emails; or
Contacting us at mail@hockley.co.uk
Sharing Your Personal Data
We do not sell, rent or trade personal information to third parties.
We may share data with trusted third-party service providers where necessary for business operations, including:
Website hosting providers
IT support providers
Cloud service providers
Email service providers
Professional advisers
Regulatory authorities where required by law
All third parties are required to protect personal information and process it in accordance with applicable data protection laws.
International Transfers
Some of our service providers may process personal data outside the United Kingdom.
Where personal data is transferred internationally, we will ensure appropriate safeguards are in place to protect that information, including approved contractual safeguards where required by law.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting and reporting requirements.
When personal data is no longer required, it will be securely deleted or anonymised.
Your Rights
Under UK data protection legislation, you have the right to:
Request access to your personal data.
Request correction of inaccurate or incomplete data.
Request erasure of your personal data in certain circumstances.
Request restriction of processing.
Object to processing carried out under legitimate interests.
Object to direct marketing.
Request transfer of your personal data to another organisation where applicable.
Withdraw consent at any time where processing is based on consent.
Requests should be submitted to:
mail@hockley.co.uk
We will respond within the applicable legal timescales.
Accessing or Correcting Your Information
If you believe that any information we hold about you is inaccurate, incomplete or out of date, please contact us as soon as possible. We will take reasonable steps to correct the information.
Requesting Deletion of Your Information
If you would like us to delete your personal information, please contact us using the details above. We will consider all requests in accordance with our legal obligations and data retention requirements.
Complaints
If you have concerns regarding how we process your personal data, please contact our Data Controller in the first instance.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office (ICO)
Website: https://ico.org.uk
Telephone: 0303 123 1113
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, regulatory requirements or our business practices.
Any updates will be published on this page and will take effect immediately upon publication.
v.2.01 September 2026
Edited & customised by: Hockley International Ltd.